Your ibSphere help centre.
Knowledge and assistance in one place
Find the right starting point: explore the products, understand delivery, plan training or resolve a specific question. Choose the area that matches your needs.
Software and licences
After purchase, the planned process provides a software download with a ten-day interim licence. Your subsequent full licence is assigned to the SAP system number. Perpetual or subscription licensing follows your order. We can explain the process and help you prepare your system details.
Resolve a technical question
For focused assistance, provide the product name, version, affected function and a brief description of the situation. Where possible, include steps to reproduce the behaviour. Remove unnecessary personal data from screenshots and logs. Please do not send credentials by unencrypted email.
Support suited to your team
From initial orientation through implementation, we agree content, scope and dates with you. Manuals and further product documentation will be added for approved releases. The shop remains in preparation; personal consultation is already available.